FREQUENTLY ASKED QUESTIONS

Questions, answered.

Why Dolooma Software?

A fusion of innovators. The convergence of technology and industry expertise across automotive, logistics, and delivery services gives rise to Dolooma — a platform that empowers you to steer your business through data-driven decisions.

How secure is your platform?

A range of encryption mechanisms stand as sentinels of your data’s security, seamlessly integrated into every layer of the platform. We’re happy to share further detail on our encryption methods on request — your data’s security is our utmost priority.

Where can I get the software user manual?

Within our portal, a comprehensive collection of manuals is available the moment you register — the information you need, exactly when you need it.

What is Dolooma’s pricing model?

Our pricing is as diverse as your requirements — a customizable solution designed to align with your journey and growth, from startup ventures to sprawling enterprises. opscenter publishes its plans: Free, and Core at $75 a month with a 30-day free trial, plus bundles you turn on as you need them. For an enterprise or multi-location operation, contact us for pricing tailored to your operation.

See opscenter pricing →

Does Dolooma integrate with our solutions?

Yes. Purpose-built integration tools facilitate the secure transfer and management of data across a wide range of solutions and platforms, and Dolooma’s customization ensures it aligns with your specific requirements.

How long does it take Dolooma to implement the solution?

Implementation is a seamless, configuration-based process. While exact timing varies with your needs, we work within your timelines to enable the solution tailored to you.

What is your data policy?

Both your data and ours are protected with 256-bit encryption at rest and in transit. Dolooma adheres to stringent data regulations including GDPR, CCPA, CPRA, VCDPA, CPI and NYPA.

What do you mean you have configurable workflows?

Every provider operates with unique workflows that mirror their business. Dolooma lets you integrate your specific workflows within the platform — your workflows, your way.

Do you have Single Sign-On (SSO)?

Yes. Our system is built around SSO, bolstered by identity management, and integrates with a diverse array of providers for a frictionless, secure experience.

How does Dolooma manage company and user privacy?

Safeguarding privacy is a fundamental priority. We implement encryption, access controls, and regular security audits, upholding the highest standards of confidentiality for all aspects of your company’s information.

What is your technology stack?

A Microsoft Azure-based, multi-tenant solution accessible across devices and browsers — Cosmos DB for data, ReactJS on the front end, and NodeJS for performance and responsiveness.